In just a few steps you can easily process your item to return. Refund details . Our Mission Delivering the fun and joy of sports to anyone, anytime, anywhere. Decathlon's products are designed, developed, and sold in-house, and we offer more than 80 types of sports at affordable prices while keeping costs as low as possible. Label Options. Decathlon is not responsible for items lost or damaged in transit. The gift receiver is asked to verify the order number (in the enclosed packaging) and delivery address zipcode. Items bought in store by customers without a Decathlon account can be returned up to … Use the supplied return shipping label to send the original miss-picks back to the store. Send your package using a carrier that can provide tracking and insurance. Retur si rambursare. How do our various free returns work? This policy applies only to any purchase made within Decathlon Australia. Common Questions. Then simply print your label with our label printing service or at home. The Policy: As a member of Decathlon Australia, you have 365 days to return or exchange your purchase. Please allow up to 10 business days after we receive your package to process your refund and credit your account. As a result, returns processing may be delayed. Finally, drop your item at your local Customer Service Point, Post Office® branch, Parcel Postbox or get it collected from your doorstep. DECATHLON 7240 Edgewater Dr OAKLAND, CA 94621, USA 4. With FedEx ® Global Returns, you can create return labels and customs documents at the same time as the outbound shipment, or create them just for the return leg. We recommend keeping the return tracking number for your return package. Return your parcel with AnPost easily for only €4,95 (See step 5 of the process). You will still be charged $6.50 to ship your returned item if using the UPS convenience label. Please be aware, our 365 day returns policy applies to customers with a Decathlon Ireland account. How will Brexit affect my returns? What information will I need to proceed? Return shipping is FREE when the items were paid for by the use of the L.L.Bean Mastercard or entirely with Bean Bucks. Amazon's Choice for print return label AVERY 5267 Easy Peel Return Address Labels, Laser, 1/2 x 1 3/4, White (Pack of 2000), (Model: 05267) 4.8 out of 5 stars 1,796 5. În cazul în care doriţi să returnaţi produsul şi să primiţi contravaloarea acestuia, vă rugăm să completaţi FORMULARUL DE RETUR și să ne trimiteţi solicitarea pe adresa de email magazinonline@decathlon.ro împreună cu următoarele informaţii: nume şi prenume, număr comandă, IBAN, nume titular cont bancar, nume bancă* Your item will be fully tracked on its way back to the retailer. Allow up to two weeks to receive your refund from the time we receive your package. At present, there are no changes to deliveries to and from the UK and all mail and parcels are being delivered as normal. If you are returning an item from Alaska, Hawaii, Guam, Puerto Rico, other U.S. territories or an APO/FPO address, please click to claim a pre-paid USPS return label. You can use our online parcel label service to buy a label with the name and address of your particular retailer. You have three ways to provide the return label and any customs documents to your customer: Enclose hard copies in the outbound shipment. Our Customer Loyalty Team take you through the process step by step. Decathlon will proceed to return or exchange based on the price that the product was initially purchased at.