Two types of clip on front panels are available, a single telephone socket or a version with a built in filter and both ADSL and telephone sockets. I have dial tone but when I try to make a call I hear a long continuoous beeping sound. The only thing I can think is that maybe I will have to take another bit off? We have been having similar problems for 4 weeks. I thought the test socket was behind the frontplate to the bottom right so when I took off the front plate that's what I was expecting but, as I say, there was no other socket behind the front plate except the one that I'd plugged it into previously. mobile), try calling your own home phone while nothing is plugged in. When I plug a phone directly into the grey box (a.k.a. If neither of these options work, please contact Sparklight Support via an alternate phone, or contact your local Sparklight office for assistance. We disconnected the alarm line and all our problems disappeared. I've disconnected the old land line wires at the box on the outside of the house. It looks like it is DS6121-4. Some people are saying the filter is already plugged into the test socket but the socket that it's plugged into in the pic is the same socket as it's plugged into when the front plate is attached. There is no dial tone or any noise when I pick up the home phone. Ensure the phone cable is firmly ⦠mach. We have a splitter. The All-in-one-wireless printer/fax says "Phone off hook" but when I unplug the phone from wall jack the wireless fax will dial. However, when somebody calls in it works fine. I have no dial tone but the broadband is working fine. We have a landline phone and internet running through our landline. I've taken the front plate off but as you can see there is no test socket behind the front plate. The green light on the modem is flashing constantly. I have lost faith in IINET's ability to resolve the issue as it has been going on since 25 March till now 6 April 2017. I talked to them earlier and they said they're not going to charge me if the router is faulty. â21-09-2017 Then I was told they were performing checks on the line and tonight after an online chat I was told an engineer would need to be sent out. Cordless phone? Tips for using the Service Troubleshooter You need your account number (can be 9, 11 or 13 digits, depending on your area) or your billing phone number, plus your service zip code. The internet is working fine since then but something also happened to my home phone at that time. something to try would be to disconnect the wiring from the house, and then check an inside line while you re-connect it. If we unplugged the modem it would just be silence. Showing results for Search instead for Did you mean: No dialtone but a buzzing sound on the phone but dsl works. To add to the mystery, I woke up this morning and had dial tone throughout the house. All I did was take off the front plate and plug the filter into exactly the same socket as before only without the front plate attached. If it rings normally, go to the next step. Nakitawag lang ako sa kapitbahay para magreport ng sira tapos ang sagot sa kin gawan ko paraan para sa loob ako ng bahay ⦠After plugging directly into the test socket, there's still no dial tone and still slow internet, with occasional disconnects. 0 Likes Reply. I have no dial tone I have No Dialling Tone My line is Noisy My line is Faint My phone doesn't ring, or rings once and then stops I have dial tone but cannot make calls I'm having problems connecting to the Internet I'm having problems with Call Diversion I'm having problems with Call Barring I'm having problems with Caller Display I'm ⦠This is the latest NTE5c outlet. Try to use the handset again. No Dial Tone But Internet Works, No Dial Tone will require a Internal Phone Line Repair or an External Telephone Line Repair. Today on 8/30/18, I tried to call my brother but no dial tone! I don't have an old connection box. I can see now what the OP means now - there doesn't appear to be one. Call them. Regular Visitor â05-04-2020 06:45 PM. â22 Jul 2020 02:23 PM I was asked if I could get another phone preferably corded to eliminate the cordless phones as being faulty. Tutor ⢠6 Messages. I have the Verizon DSL wireless router and the internet works. The green light on the modem is flashing constantly. You can bypass the internal wiring by connecting a phone directly to your DPT into the TEL1/2 port which will allow you to test the phone ⦠If neither of these options work, please contact Sparklight Support via an alternate phone, or contact your local Sparklight office for ⦠No dial tone, but I have ADSL2 Internet. Connect your handset directly to the wall socket without the ADSL filter. The phone line off the wall has a filter which allows both a phone and modem connection. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. You Either have a External Line Fault or An Internal Fault. Somewhere, somehow, a connection gets wet, causing a short. If you have another phone service available (e.g. Check that all the phones in your home have been hung up. IP Phone works over your internet connection. Mark as New; Bookmark; Subscribe; Mute; Subscribe to RSS Feed; Permalink; Print; Report Inappropriate Content; Annoyed66. If there is no dial tone at the NID, the trouble is in the telco network. I'm going to attach a pic so you can see it. I have purchased a new phone that works to give a dial tone at a neighbor's house, but no dial tone at any jack in my house. It is the same socket that the front plate plugs into. Choosing a Mr Telco internet technician, you will get the following bonuses too. If occurring on all your phone sets, use another phone ⦠HI, there's just a single telephone socket on the front. In ⦠Power cycling your modem is the first step that needs to be taken when trying to troubleshoot an issue with your internet or phone service. >> Did some checks, my down/up speed are about half what I usually get. I bet you've done a lot of plugging and unplugging of phones while troubleshooting this. No Dial Tone What do I do if I have no dial tone? No phone but DSL works. Nakitawag lang ako sa kapitbahay para magreport ng sira tapos ang sagot sa kin gawan ko paraan para sa loob ako ng bahay tumawag at magreport. After a number of DSL outages lasting approximately 12 hours each (although phone landline was always fine), BT came out yesterday. Hi, when I take off the front plate there doesn't seem to be a test socket behind it. These can be used and issued to your Service Provide in the case of ongoing outages or battles you maybe facing. Line works on outside box but no dial-tone inside, just a fuzzy noise. I can access the internet but still have no dial tone The next step is to identify where the issue is occurring. For the life of me I can't get a dial tone using two different phones⦠Everything is plugged in correctly, but there is no dial tone. If you do not have any dial tone when you pick up the phone, you need to first determine if this is occurring on all your telephone sets, or just one. I have had no landline since yesterday, when both internet and landline stopped working. Possible causes for Dial tone and no internet connection: Old phone ⦠The All-in-one-wireless printer/fax says "Phone off hook" but when I unplug the phone from wall jack the wireless fax will dial. Get our superfast unlimited fibre broadband, Flexible and affordable sim only deals with no contract, Our network reaches over 99% of the UK, so we've got you covered, Low on minutes, data or texts? There is a second jack in the outside box that does not give a dial tone when I plug the phone in. No dial tone on a phone landline is always an inconvenience and an annoyance. Can you try it with no filter - if no difference I assume you'd need to raise a fault. If the modems lights do not shut off ⦠Let's check for the simplest problems first. Step 2: If so, try a different phone. There Are Only Two Reasons Why You Get No Dial Tone But Your Internet Still Works. I have been on to plusnet many times but I'm not sure what the problem is. ... Hi my landline is mon the non im with telstra the internet works and the phone rings but no dial ton ... Find out more. I have no dial tone! Nagreport ako sa 171 ang sabi sa kin gamitin ko fone sa loob ng bahay para magreport. The phone ⦠I don't think it's right that I should pay for an engineer if plusnet has sent me out a faulty router. As the water dries, the short goes away. Checked our handset with the neighbour, and working fine. This article provides information for troubleshooting no dial tone. A phone plugged into this same jack does not give a dial tone. No dial tone inside my house, but the DSL is working. The same thing happened to me and it turned out that was the cause. Since most phone service providers typically repair problems located outside the home, knowing how to identify phone problems inside can save time and money. Both dial tone and ringing tone are classified (at least when I learned the trade) as "comfort tones" and as such have no real meaning from a fault point of view (with regards to a line fault that is). Best team to help if you are experiencing no dial tone is our faults team (open 24/7) on 132203. Internet but no Phone Line Dial Tone Help and Advice. I think this has ⦠If there is a short somewhere, then it seems to be intermittent. Archive View Return to standard view. I can access the internet but still have no dial tone The next step is to identify where the issue is occurring. Had to buy a new phone. Try these troubleshooting tips if youâre unable to make a call or get dial tone with your AT&T Phone service. It has been very staticy for weeks now but today there is no dial tone.My dsl works fine. Steps to Take if your Phone has no Dial Tone. People have been trying to phone and they can hear it ringing but it just eventually goes to the sky answer becuase my phone doesn't actually ring and I can't access any messages. I've looked online and the stuff behind the front plate on my master socket is not corresponding with everybody else's! Removed all splitters and still no dial tione. I've not had a dial tone on my landline for a while now. My broadband is still working. If you have another phone service available (e.g. Having said this it sounds as if you have an old connector that was fitted prior to the modern generation 2 part devices. from July 2007; to February 2011; last updated â posted 2011-Feb-28, 4:16 pm AEST posted 2011-Feb-28, 4:16 pm AEST User #28367 11 posts. Some line conditions will affect dial tone and dsl will work fine. Hello. Network Interface Device) on the outside wall of the house, at the same time disconnecting the link from the phone company's incoming line to the wiring inside the house, I get a dial tone! What else could be going on? When I plug a phone directly into the modem, that phone works. Re: no dialtone but internet works In response to RichPach If you have more than 1 handset or fax machine unit, try making sure they are all hung up properly and then check for dial tone again... if this is not the problem then sorry I dont know what cause that other than a faulty/ dead handset. We pick up the phone...no dialtone.....sounds kinda like a another handset is off the hook but I can assure you none are. Last week they told me there was a fault on the line.